Return & Refund Policy

We want you to love your purchase from Amami Trade. If you’re not completely satisfied, we’re here to help.

Returns: Due to the perishable and personalised nature of our hampers and treats, we can only accept returns if the item is:

Damaged or defective on arrival

Incorrectly packed or missing items

If you encounter any issues, please contact us within 48 hours of receiving your order at info@amamitrade.co.uk with your order number and a photo of the issue.

Refunds & Replacements: Once we’ve reviewed your claim, we’ll offer:

A replacement product, or

A full refund to your original payment method

We reserve the right to decline refunds if the product has been consumed or tampered with.

Non-returnable items:

Perishable goods (chocolates, food items)

Custom or personalised hampers

For hygiene reasons, returns of opened items are not accepted.